Individual or Team cleaning
Your Choice
We are the only maid service that gives you a choice between Individual or Team cleaning.
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There are advantages to each choice, depending on what you like.
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Regardless of whether it's a Team of cleaners or an Individual,
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The Price is the same
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They're real employees, not 1099 sub-contractors, so they're all Bonded & Insured, and background checked.
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They're all Certified Professional Cleaners by Maid Training Academy, the world leader in training home cleaners.
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Your satisfaction is always guaranteed
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Now, here are the differences.
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Team Cleaning gets done faster because there are 2 or 3 cleaners on the job, compared to an Individual Cleaner. If your recurring service is 2 hours with a team 2 cleaners, then an individual cleaner will be in your home 4 hours.āāā
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A team can schedule up to 4 customers a day with arrival times of 8:30, 10:30, 1:00, and 3:00
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An individual cleaner cleans 2 houses a day at 8:30 and 1:00
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A team has 35-40 recurring customers.
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An individual has just 20 customers, so they get to know your home a little better and faster because they have fewer customers.ā
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A team has a mix of Senior Cleaners and New Cleaners
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An individual cleaner is always a Senior Cleaner and must have extensive house cleaning experience.
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āIndividuals are required to work for us on a team first so we can evaluate their work and their attendance. The minimum requirement, regardless of experience is 6 months so we can evaluate their attendance and quality consistency.
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A person with poor attendance or inconsistent cleaning cannot become an Individual cleanerā
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An Individual Cleaner is our highest paying job because they work from home, and drive their own car, so we can pay them about $4 more an hour, without impacting the price customers pay for service. That is why Team Cleaning and Individual cleaning are priced the same.
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Our turnover rate of Individual Cleaners is much lower than team cleaners in part because they are paid more and they are seasoned veterans who have made a decision that house cleaning is their long-term career.
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And because they are more experienced they tend to be a little more mature. All of our Individual Cleaners are over the age of 30 with a median age of 44. The median age of our team cleaners is 31.
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Team schedules change when one person on the team calls out, or has time off, resulting in different teams cleaning your home about 25%-50% of the time. This is true with all maid companies that use teams.
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An individual cleaner is the same person cleaning your home 75%-100% of the time and if you desire, we can reschedule your cleaning when your cleaner has a day off to the next availability of your Individual Cleaner.
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Plus, Indiviual Cleaners have a track record of not exceeding our time off policy as a requirement for that position.
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Individual Cleaners are cleaners that have more experience and are our highest-rated cleaners by customers. They are cleaners who have chosen house cleaning as their profession.
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Individual Cleaners are only available for recurring service. Initial Cleanings like Spring Cleaning, or Occasional Deluxe / CORE cleaning are too big for just one cleaner.
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Many of our Teams are run by seasoned cleaners, with great reviews and good attendance so our Teams still provide high-quality cleaning, so you will be happy with either option.
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Regardless of your choice, your satisfaction is always guaranteed.
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And when your cleaner does have a day off or calls out sick, regardless if it's a team or individual, we can usually get another team or person to clean your home, so your service should have no or limited interruptions.