Price Your Cleaning

Quality Control is an important part of any service provider.  We use the following control measures

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• Extensive vetting of all applicants before hiring

  • Less than 5% of all applicants make it past our initial review, and less than 2% are hired.

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• We only hire Certified Professional Cleaners.  

  • If they are not certified, we pay for their certification.

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• Our Maids are Employees and not 1099 contract labor

  • Most maid companies use 1099 labor.  The law limits quality control ​with 1099

    • Click here for more information and a side-by-side comparison​

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• Full-Time Performance Coach and Field Inspector

  • Area Manager conducts random inspections and post-cleaning inspections

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• We call customers the day after their initial and recurring service to make sure they are satisfied

  • We call the day after to give customers enough time to inspect their home​

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• We contact all customers after every cleaning to make sure they are happy

  • We send an email after every cleaning asking for feedback ​on their recent cleaning

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• Weekly Staff meetings with all cleaners to discuss cleaning and customer service

  • Quality Control is not a destination but a journey, and we constantly retrain and coach​

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• All cleaners clock in and out of jobs to monitor how much time is spent in the home

  • GPS driven software to verify our cleaners are spending the appropriate amount of time in the home​

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• Full-Time Customer Support Team for customers and cleaners

  • We are here for our customers and our cleaners.  ​

  • We have a team of office staff to provide prompt attention to any question or concern

  • Open Mon-Fri 7:00 - 5:30 and Sat 9:00 - 12:00