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Our Credentials

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We have over 700 Reviews and a 4.9 Star Rating.  We have earned the "Super Service Award" from Angi (previously Angie’s List) every year including the most recent 2023 awarded in Dec. 2023.  

The Award reflects the highest level of customer satisfaction.  Thanks to all our customers for making it possible.    

Awarded: 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and again in 2023.  Thanks Ya'll

Inclusion in Best Pick Reports is by invitation alone and is extended only if a company meets strict qualifying criteria.   

 

A large sampling of current and past customers are contacted every year by Best Picks to provide confidential and anonymous feedback as part of the evaluation process. It's Maid Day is recognized as one of the top two Maid Service providers in the Atlanta area. 

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Dale Cardwell is a six-time, Emmy award-winning investigative reporter based in Atlanta, Georgia. Dale has spent almost 30 years successfully exposing business scams, political corruption, and educating consumers to become their own best advocate.

It's Maid Day is the only home cleaning company that has been reviewed and approved to be a certified Trust Dale company.  This means you get "The Make-It-Right Guarantee"  Click here for a copy of this guarantee.  

Click here for a short video from Dale about It's Maid Day

We have over 400 reviews for all three offices and 4.8 Star Rating.  We work hard every day to earn the highest ratings from all review boards.   

We have 4.9 Star Rating.  Our friends on Facebook love their service and so will you.   Like us and follow us on Facebook

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nextdoor Neighborhood Favorite 2021.  We joined nextdoor in July of 2021and quickly became a neighborhood favorite within a few months.  And we remain a fave every year since we joined.  Thanks to all of our awesome customers for sharing their happiness on this platform.  

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Maid Training Academy provides training courses and credentialing services for Professional Residential Cleaners.  MTA is a world leader in home cleaning education with students in North America, Europe, Asia and Africa.

 

Every employee of It's Maid Day has earned their Professional Cleaner Certification.  All Team Leaders are Certified Inspectors and all employees complete additional Customer Service classes as part of their required training.  

It's Maid Day has the highest possible rating of A+, and we have 347 reviews with 5-Star rating

 

The Better Business Bureau is a trusted source for consumers to research a company’s reliability.  BBB Accredited Businesses pay a fee to be reviewed and monitored.  We agree to the standards of being a member and comply with their requirements.

Over 7,000 Georgia homes cleaned every year

As the largest maid service company in Georgia, you can find some assurance that we are experts in cleaning homes.  We have offices (service centers) in Kennesaw, Duluth, and Stone Mountain.

 

Competitive prices and high-quality cleaning have allowed us to become a market leader. And as a local, privately-owned company, we also have the flexibility to meet our customer's unique needs without the constraints found in some large franchise companies.

It's Maid Day is a member of ARCSI.  The Association of Residential Cleaning Services International is the trade organization for the residential maid  industry. Involvement with ARCSI means that It's Maid Day is aware of industry trends and the latest technology developed for the cleaning industry.

We are bonded and insured against theft and carry general liability insurance in the unlikely event of breakage or damage to your home.  All employees have to pass a background check for theft.  Our background checks include Federal, State, and County records.  Most maid companies run a Super Criminal report which does not always include State or County records.  Our cleaners are employees, (not 1099 contract labor), and are covered under Workman's Compensation for any accidents in the home.  

 

Protection from these risks should be an important part of your maid service decision.  Don't take someone's word they have coverage, verify it.  We provide all customers access to our policy by posting it here.  Click here to see our policy.

In 13 years we have cleaned over 70,000 Georgia homes.  In that same period, we have only 36 reviews with Yelp that count.  From a purely mathematical standpoint, Yelp does not represent the overall quality, that thousands of homes in Atlanta receive every year.  

We have over 50, 5-Star reviews on Yelp but only a few of them count.  They hide these filtered reviews so they are hard to find.  We refused to advertise with them and that has resulted in bad reviews getting posted and good reviews getting buried. 

Watch this video documentary about Yelp "Billion Dollar Bully"

Our process and policies are credit card complaint

If you choose to pay by credit card you can rest assured we comply with all credit card security requirements.

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