Employment - Cleaning

We're the largest in Georgia because we're the best employer for professional house cleaners. 
Scroll Down & Submit your Application
2 pay increases your first year !!!
$20 - $30 an hour cleaning
Plus Tips & Bonuses
$20/hr cleaning - Starting Pay 
$21/hr cleaning - at 6 months
$22/hr cleaning - at 12 months

Increases up to $30/hr based on performance and attendance
$18 - $22 an hour cleaning
Plus Tips & Bonuses 
$18/hr cleaning - Starting Pay 
$19/hr cleaning - at 6 months
$20/hr cleaning - at 12 months


Increases up to $22/hr based on performance and attendance
$16 - $18 an hour cleaning
Plus Tips & Bonuses
$16/hr cleaning - Starting Pay 
$17/hr cleaning - at 6 months
$18/hr cleaning - at 12 months


Transition to Team Leader or Work From Home
 

How to Apply:

 

1. Review Job Details - Click the links

    Team Cleaning - Team Leader & Partners

    Work from Home  - Clean by Yourself

    (6 months of training before you can apply)

2. Review Insurance & Benefits?   

    Click here

3. Complete your Application 

    Click here

We'll contact you after you submit your application, usually within one business day and often within a few hours.

Learn More About the Job

Requirements to get hired

 

If you meet our requirements, we'll hire you.

  • Live within 40 minutes from one of our service centers in Kennesaw, Duluth, & Stone Mountain

  • Pass a criminal background check

  • Move at a good pace   (We will test at the face-to-face interview, vacuum test, mirror cleaning)

  • Can easily bend down and go to one knee   (We will test at the face-to-face interview)

  • Coachability - Can follow instructions   (We will test at the face-to-face interview)

  • Work experience that shows you stay at least 6 months at most of your previous jobs   (We will verify)

  • Pleasant personality and can get along with others.  

Training & Onboarding Schedule

 

Most maid companies require experience.  We don't because we invest the time and money to train you.  All cleaners regardless of experience get up to 5 days of paid training.  No other maid company invests this much in their cleaners, and that's just one example of how we're the best employer for professional cleaners.

 

Day 1 & 2:  Practical Training.  All new cleaners start with two days of Practical Training.  During these two days of practical training, a trainer will be right by your side.  They will demonstrate how to clean a room and then watch & coach you while you clean.  We typically clean 3-4 houses a day so in two days you will get one-on-one training for 6-8 houses.  If you have experience, you may only need one day of practical training before you start your classroom training.

We're looking for Work Speed and Coachability. 

 

Work speed is seldom a problem but you have to learn our steps (our flow) through a home.  Speed is not about how fast you move, it's mostly about knowing the steps and transitioning to the next cleaning task without stopping.  So really, this is about learning how to be a professional cleaner, which in turn, gets your speed where it needs to be.  And never sacrifice quality for speed, and you don't have to.  We'll teach you the most efficient way to clean so your energy stays high all day.  You don't have to work yourself to death, so going too fast is a problem too.

Coachability is super important.  We will teach you but you have to remember and execute exactly how we teach you.  Anyone can learn to be a great cleaner if you can retain the information and then deliver.  Details are very important and we will teach you how to be a detailed cleaner.

Scroll down this page to watch one of our cleaners cleaning a bathroom.  This is the speed we need.  It doesn't look fast but it sure ain't slow and watch her transition from one task to another without interruptions.  Fast forward the video to about 9 minutes in and watch about 10 minutes of the video.  (This video was produced prior to COVID so this cleaner is not wearing a mask or gloves. All cleaners are required to wear masks and gloves.)

What we are looking for on your first 2 days of practical training is "Does this person have what it takes to be a good cleaner?"  We can tell pretty quickly if you have the raw talent we need.  Most people have it.  But, if we don't see it, we know it won't be a good fit and your employment will end.

Do you like cleaning and do you want to continue?  If you have no experience, we will ask you if you think this is something you want to do for a while?  Our goal is to hire people who like/love to clean, but most people don't know if they really like to clean "professionally" until they try it.  After a few days you will know what it's all about for the most part.  We clean houses.  That's what we do.

Day 3:  Maid Training Academy's certification program.  They are the world leader in home cleaning training.  This 8-hour program includes two classes both 4 hours long.  95% of all people pass this class.  It's not hard but it is a lot of information.  Everything you learn in these classes we use every day to clean houses.

Regardless of experience, all cleaners are required to complete Professional Cleaner Certification classes.  This paid training will help you become a world-class home cleaner.   If you have experience, you will be surprised how much you learn.  Most veteran cleaners say about 30% of the information was new to them and very valuable.  Like we say, if you're good, we'll make you better.

Day 4:  Practical Training.   More practical training using what you learned in your certification classes.  This is a little less one on one than your first two days but we check on you often to make sure you are staying on track.  And always there for any questions or problems. 

Day 5:  Internal Classes.   Back in the classroom to learn more about It's Maid Day,  Products we use, cleaning Packages, and other Procedures.  We call it the PPP class.  Plus an Ethics class, Employee Handbook class, and a Safety Class.

Day 6:  Assigned to a Team.  Once you are assigned to a team, your Team Leader will continue your training by providing you written feedback every day.  Getting your speed to acceptable levels is typically the biggest challenge.  Learning the steps (flow) of getting through a room, and in turn the home, will greatly improve your work speed.  This is NOT about working fast, but you cannot be slow.

Cleaning is not hard if you have the right training and onboarding experience.  

Do you want to see a 12-page Quick Start Guide now?   Click HERE, to get a free copy of the guide.  If you like what you see, continue the process by submitting your application.

Physical Requirements

 

If you have never been a professional house cleaner, there are a few things you should know.

 

  • You don't have to be young.  Some of our best cleaners are in their 60's

  • This is an active job.  You are constantly moving. 

  • Cleaners report they log between 10,000 - 15,000 steps a day when they are cleaning.  Health experts suggest you get 10,000 steps a day.  You'll get that here.

  • You're NOT going fast, but you sure can't be slow.  Most people struggle at first getting to an appropriate professional work pace.  Find the video below titled "Cleaning a Bathroom" to see the appropriate pace.  It's not fast but notice that she never stops until she is done with the room.

  • You need to eat and snack during the day to fuel your body's increased needs.  This is not optional and it's a rookie mistake.  You are no different from a professional Athlete.  If you don't eat during the day, you will not make it through the day with the energy you need to do a good job and be safe.

  • You will be bending and getting down on one knee throughout the home.

  • The most physical part of this job is running the vacuum cleaner, followed by mopping floors

  • Some of the homes require extended scrubbing like getting soap scum or stains off tubs and showers

  • You will sweat.  Our company shirts are NewEra sport shirts, they breathe and are very comfortable 

  • You will carry equipment and supplies into a home, and up and down stairs

  • It may take you a month before you physically feel like you can do this job.  Watch the video below, straight from our cleaner's own mouth.  Once your body gets used to this work, it gets much easier and you can do this work for as long as you want.  

A place Professional Cleaners call home

 

It's hard to believe a place exists that focuses on the success and happiness of its workers.   Believe it now. 

 

We have built a cleaning company that puts our people first in everything we do.  By putting our people first, our customers get the best maid service in Georgia.  It's just that simple.  Last year we cleaned over 7,000 Georgia homes from 3 different offices in Kennesaw, Duluth, and Stone Mountain making us the largest maid service company in Georgia.  

If you have cleaning experience, you will find many of the problems experienced by other cleaning companies or even by yourself, have been solved.  Our goal is to constantly improve so we can always say "We are the best place to work for Professional Cleaners".

We work with our people to reach common goals.  Our people are involved in company decisions.  We keep everyone in the loop.  We listen, and we respond.  

And yes, we pay more than anyone else.  That's important and we work hard every day to pay our people more than anyone else in the industry.  We want our people to stay so compensation and benefits are important.

For these reasons and many more, the best Professional Cleaners in Georgia call It's Maid Day their home.  

Big $ Bonuses for Quality

 

Earn bonuses if you get no complaints in 3 months.  $100, the first time, $500 the next 3 times in a year.  That's a total of $1,600 a year in bonuses.  We already pay more than any other maid service, and on top of that, we reward cleaners who perform at the highest level.  We will teach you how to avoid complaints.  Once you learn, it becomes easy to earn bonuses every 3 months.  These cleaners earned $500 bonuses and so can you.

Jaleesa $500 1st time.png
Kathy N $500.jpg
Michelle P $500 A.jpg
 
 
Lisa Bullock resignation letter.jpg
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Our goal is to be the best employer in the business.  A great test of that goal is how people feel when they move on to other opportunities.

We are honored to work with some of the best people on the planet. Lisa, you were awesome when you worked with us and you will be awesome wherever you go.  We are glad to have been part of your journey.

Lisa Bullock
Team Leader 2015-2018

Territory Map (Where we Clean)

 

We have three service areas, serviced by three different offices (red stars) in Kennesaw, Duluth, and Stone Mountain.

Territory Map for all Offices.jpg

We are Family Oriented and Take Care of our People

 

Anyone can say they're family-oriented but we put it in writing.  

  • Guaranteed Pay/Work

    • Every person needs dependable pay, even more so with a family.  We're the only company that guarantees a full schedule.  If a customer cancels or you have a slow week, you still get paid a full week.

    • We have other non-cleaning tasks/projects that cleaners can do to help us reach our goals.

  • No jobs scheduled to end after 4:30 

    • Last job (house) will end between 4:00 & 4:30 so you're home at a decent time to be with your family​

    • Other maid companies work you until 5:00 (or later) which means you don't get back to the office until 5:30 or later, which makes it stressful to get to daycare and home on time.

    • We get you back to the office between 4:30-5:00 so you can get kids from daycare and be home earlier than other companies.  That is critically important to people with children.

  • Full-Time cleaners get 20 days (4 weeks or 160 hours) off your first year 

    • Full-Time employees can earn up to 6 weeks of time off

    • Part-Time employees get unlimited time off​ (pre-approved, not call outs)

  • Paid Time off

    • You can earn 3 days of paid time at 6 months

    • 1 week (40 hours) paid after one year, 2 weeks after two years, and 3 weeks after three years

  • We don't count the following absences against your time off

    • If schools close and you need to stay home with your children

    • If your daycare closes

    • Death in the family, and other life events outside of your control, up to 5 days but assessed 1 day.

  • Team Leaders can drive the company car home, if they want to, for no cost

    • Some families share a car, so having a no-expense car to get to and from work is amazing

      • We do not charge the Team Leader anything, not even gas, to drive the car home 

      • You can stop at daycare and/or grocery store (Cannot drive company car at night or weekends) 

  • Insurance benefits for families and individuals

    • We provide affordable insurance benefits like Dental and Vision insurance for individuals & families

    • FREE Life Insurance covers every worker 24/7 at $25,000 for illness and $50,000 for accidents.  

    • Click here for Insurance details and costs

  • We are genuinely nice people and we care about all of our cleaners and office staff, like family

    • Life is short and we believe having a positive and encouraging work environment is important

    • We are happy people. This is hard work but we have fun with it. Everyone makes mistakes, but we learn from them and move on. We encourage each other and expect high performance through team and individual performance.

    • Our goal is to train people to become world-class cleaners, but we know how to do that in a positive and encouraging environment.  That helps to reduce stress which helps the family in many ways.

  • We are grateful for the hard work and dedication to quality

    • You will hear "Thank You" a lot here.  We truly appreciate everyone on our team and you will hear it often.  We do little things to show our appreciation so you are constantly reminded how important you are to us and to your customers.

Individual Cleaners - Working from Home

 

Unscripted interview with Individual Cleaners who Work From Home for It's Maid Day. Listen to the unscripted answers as cleaners are interviewed about their experiences working from home and cleaning homes by themselves in comparison to cleaning on a team of cleaners.

 

If you are interested in being a Work From Home cleaner with It's Maid Day, this is a must-watch video. This is the highest paying job in the company. Starting past starts at $20/hr plus tips and bonuses. Earn up to $25/hr with annual pay increases.

The top reasons why people get fired

 

Wow.  Why would any employer try to recruit people by talking about getting fired?  As mentioned before, we are not the typical maid company.  We are the largest in Georgia because we do a lot of things differently and better than any other maid company.

Our turnover rate is 1/3 of the industry average.  We are the place people stay longer than any other maid company.  We have employees who have been with us since the beginning and lots of cleaners have told us, this is the best place they have ever worked.  We are always looking for ways to improve and encourage feedback all the time so we can always be the best place to work for professional home cleaners.

Top Reasons Cleaners Get Fired or Quit

  • Attendance.  90% of our turnover comes from attendance problems.  Although we have the most liberal time-off policy, not just in the maid business but any business, it's still the main reason people leave or get fired.  We provide new employees 20 days (4 weeks) their first year.  Wow, 20?  Yes 20.  Most employers will give you 8-10 days your first year.  We give you 20 on an accrual basis.  If you divide 20 days by 12 months, you get 1.67 days, or 13.28 hours each month.  Every month you get an additional 13 hours to add to your available time off.  That is about 2 days a month.  If you need more than 2 days a month then don't apply for Full Time.  Part-Time employees still have limits on calling out.  What we need are dependable and reliable workers who can stay within our liberal and generous time off plan.  If you can do that, then you can usually stay as long as you want.

  • Work Pace, Quality, Coachability.  About 10% of our turnover comes from people who work slow, have a hard time seeing and cleaning detailed, or not following all of our instructions on delivering high-quality cleaning.  These issues are usually with people who have never cleaned before.  It takes 2-4 weeks to learn how to clean at a high level.  Once you learn it, you got it.  The job becomes easy.  It's still hard work like any job is.  You have to concentrate, not skip tasks and check your work closely.

  • Don't like cleaning houses professionally.  The reason why most maid companies only hire people with experience is that people don't really know if they like cleaning houses professionally until they do it for a few weeks.  Most of our turnover is with inexperienced people in the first 4 weeks.  To bad because they are just about at the point where things click and the job gets easier.  Also, this is not the same as cleaning your own house or a friend's house or even a few customers on the side.  This is hard work, just like any job.  You are on a time schedule that is doable, but you can't be slow.  We clean more than any other maid company and at the highest quality standards.  We are looking for people who take pride in their work, like/love cleaning, and can appreciate all the little things we do for our people that makes our company the best place to work for professional cleaners.  That's why our customers love their service and why we are the largest in Georgia and continue to grow.  

 

 

How You Get Paid in the Home Services Industry

The home service industry pays based on the job and not travel time.  If you work for yourself or in any home service company like Heating & Air, Plumbing, Electricians, and Maid Service, you get paid for the job and not the drive time.

As a professional cleaner, you should get approximately 6 hours of cleaning at your Hourly Pay Rate and about 2 hours of driving every day.  We do not pay for drive time unless the average drive time is over 30 minutes.  

The detailed overview of cleaning on teams or working from home as an individual clearly points this out using examples of a typical day of a cleaner.  Click here to return to that section of this page.